Software – Joseph Gormley
Abstract for “Vehicle customization, personalization activities”
A vehicle control and interconnection systems consists of a vehicle interconnection element and a supervisory regulator. The vehicle interconnection component communicates with a portable electronic processor device as well as native electronic peripherals in a vehicle. This includes a display. The supervisory controller gives control information to at most one native electronic peripheral in order to create a vehicle configuration that allows a corresponding peripheral, or group of peripherals, to respond to the vehicle interconnection components in a coordinated fashion. The software program allows the portable electronic processor to be programmed through a software download. This allows the device to interact with the display of the corresponding car to give information to the operator about the location of processing. Software modifications can be wirelessly received through a transceiver, and processed by the vehicle interconnection part.
Background for “Vehicle customization, personalization activities”
“The present invention is generalized to systems and methods for customizing and/or personalizing vehicle pre-acquisition activities.” The invention also relates to vehicle post-acquisition activities. This includes vehicle customization, personalization, and/or providing vehicle related services.
Due to the increasing number of vehicles on the used and new vehicle markets, vehicle purchasing can be confusing, time-consuming and difficult. These vehicle buying decisions can be complicated when many people have limited funds to spend on vehicle acquisitions. A vehicle buyer may not have the time or resources to make a purchase decision. Another example is that a vehicle buyer may not have sufficient vehicle knowledge or a good understanding of new and used vehicle markets and financing requirements. A vehicle buyer may not have access to the research tools necessary to make informed decisions about vehicle purchase.
It is possible for an owner or operator to settle for a vehicle that doesn’t provide the desired features, performance, or quality of service. It is possible to make compromises when choosing a vehicle. A vehicle might not have all the capabilities or features that an owner or operator wants. This could lead to sub-optimal driving experiences.
“A vehicle control and interconnection system according to certain aspects of the current disclosure is provided. The vehicle control system and interconnection system includes a vehicle interconnection element and a supervisory regulator. The vehicle interconnection element communicably couples with a portable electronic processor device (e.g., a wireless phone). The vehicle interconnection component also communicates with native electronic peripherals on the corresponding vehicle. The display is included in the native electronic peripherals. The supervisory controller gives control information to at most one native electronic peripheral in order to create a vehicle configuration that allows a corresponding peripheral, or group of peripherals to respond to vehicle interconnection components in a coordinated fashion. The software program allows the portable electronic processor to be programmed through a software download. This allows the device to interact with the display of the vehicle and provide information to its operator about the location of processing. Software modifications can be wirelessly received through a transceiver, and processed by the vehicle interconnection part.
“BRIEF DESCRIPTION ABOUT THE VIEWS FROM THE DRAWINGS”
The following description of embodiments can be understood best when read in conjunction the following drawings. In which like structures are indicated with like reference numbers, and where:
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG.
“FIG. FIG. 6. is a block diagram that illustrates an alternative implementation of the features of the control system and interconnection system. 5. According to different aspects of the invention;
“FIG. “FIG.
“FIG. 8 shows an interior view of an exemplary vehicle with a control system and interconnection system. This is according to different aspects of the invention.
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG. 11. This is a block diagram that illustrates features of an interactive anticipation program for real-time diagnostics. It illustrates methods for diagnosing and maintaining a vehicle equipped to receive control and interconnection systems according to different aspects of the invention.
“FIG. “FIG. 12” is a block diagram that illustrates a flow to obtain diagnostics or service using a control system and interconnection system on a car.
“In the following description, the preferred embodiments are described. Reference is made to the accompanying illustrations that form part of this document. These drawings show, not as a limitation but by way illustration, certain preferred embodiments in the invention. Other embodiments can be used and modifications may be made to the scope and spirit of the invention.
“Referring to the drawings and especially to FIG. 1. Systems and methods are available to leverage vehicle knowledge and expertise as well as collect vehicle information into a client-centric business 10 that offers customized and/or personalized vehicles related products, services, and/or capabilities. An example of an enterprise 10 is a pre-acquisition part known as Buyer Buddy 12 and post-acquisition components such as On-The-Go 14 or real-time anticipation programs for interactive diagnostics (R.A.P.I.D.). 16. The specification refers to various implementations of the present invention as “Digi-Drive” and may relate to vehicle pre-acquisition and/or post-acquisition activities.
Digi-Drive Enterprise 10 can communicate with a Data Center 18, for example, by wired or wireless transmissions, such as over the Internet. To facilitate various aspects of the invention, the data center 18 can support one or more data resource 20. In the specification, a Digi-Drive representative 22 is mentioned as a technical analyst. The Digi-Drive representative 22 could be either a human or machine expert who is used to assist with various aspects of the invention. The Digi-Drive representative 22 can be used to assist or implement functions of Buyer Buddy 12, including performing technical analysis and other complementary activities. The Digi-Drive representative 22 can also provide technical assistance post-acquisition, such as helping to select and/or implement technical features or post-acquisition services. R.A.P.I.D. The Buyer Buddy 12, On the-The-Go 14. The representative 22 and 16 are discussed in more detail here.
Digi-Drive control systems and interconnection systems 24 may be used to interact with various aspects of Digi-Drive enterprises 10. The control and interconnection systems 24 could include any of the many implementations of technology as described in U.S. Pat. No. No. 7,590 7688, entitled?CONTROL and INTERCONNECTION? and/or U.S. Pat. No. No.
“The hardware and software that comprises a control and interconnection system 24 provide a vehicle interface with Digi-drive enterprise 10. This allows for integration of various Digi-Drive products and services. A control and interconnection 24 may be installed in a vehicle. It could include hardware that interacts or otherwise implements subsystems 26. One or more interfaces 28 may be implemented by the control and interconnection systems 24 and provide a system controller 30, as discussed in greater detail below.
“Moreover, one or several control and interconnection systems components can communicate with Digi-Drive enterprise components 10 via a two-way communications link 32. The data center 18 could be used as a remote computer system to service clients who have vehicles with control and interconnection systems 24. The data center 18 can also be used as a communications centre, a data warehouse, central storage, data repository, or data processing center for each Digi-Drive component. The data center 18 can be located in one physical location or distributed over multiple geographical locations. Digi-Drive representative 22 may be used to interact with vehicle operators with different aspects of the system.
“In general, post-acquisition services such as On-The Go 14 and R.A.P.I.D., are not required. 16 can be used to enhance and/or integrate the Digi-Drive control and interconnection system 24. The Buyer Buddy 14 offers vehicle pre-acquisition services and may therefore operate independently from any other Digi-Drive components. The Buyer Buddy 14 can also be used to initiate the provision of a vehicle with the corresponding control and interconnection systems 24, and may further leverage vehicle knowledge acquired and maintained through post acquisition services in order to offer its pre-acquisition services. This will be explained in more detail below. A specific Digi-Drive enterprise 10 implementation does not necessarily require all of the Buyer Buddy 12, On-The-Go 14 R.A.P.I.D. 16 and the control-and interconnection system 24. An implementation can include only certain components or aspects. Further, the Buyer Buddy 12, On The-Go 14 or R.A.P.I.D. 16 and/or control, interconnection system 24, are described with multiple functionalities as illustrations. A specific implementation might not require all the functionalities listed herein.
“The Buyer Buddy”
“The Buyer Buddy 12 communicates with the central database 18 to combine vehicle data and personal information to create a personalized and personalized vehicle experience. The Buyer Buddy 12 can be used to help individuals with vehicle education, selection, negotiation, and other activities related to vehicle acquisition, including lease, rental, purchase, and other arrangements for controlling and/or managing a vehicle. The Buyer Buddy 12 may also be used to assist clients in choosing customized options and personal features for their vehicle. This control and interconnection system 24 is described in more detail below.
Referring to FIG. “Referring to FIG. 2, a method 40 illustrates a way of providing vehicle acquisition assistance using the Buyer Buddy 12 according various aspects the present invention. An individual is required to provide initial information, such as the name of a buddy buyer client (42). The information obtained will usually include personal, financial, and vehicle preferences information. However, other/alternative information can also be obtained. The information is kept in a database, or any other suitable way. Once enough information has been obtained, a preliminary budget can be created at 44. A preliminary budget is evaluated at 44. This includes evaluating the financial information to determine whether the person has the right financing. A preliminary budget evaluation may include pre-approval of financing from an lender or the evaluation of potential spending limits based on information received from the individual.
“One or more profiles can be generated at 46, at least partially, based on the information obtained. An individual profile can be created from personal and/or preference information. An individual profile can be used to identify and characterize an individual, identify characteristics, requirements for vehicle purchase, and so forth. 48 is the number of vehicles that are suitable for target. 48 is the number of vehicles that can be chosen. This list may be based on the estimated preliminary budget, information obtained from the individual, and the profile(s). Research conducted to obtain vehicle data, including vehicle features, from one or more databases. Vehicle requirements can be determined, for example, from simulation results or other information. To identify vehicles that meet the vehicle requirements, it may be possible to use these vehicle requirements as a guide. You may identify target vehicles that meet the vehicle requirements. Or, you might be able to modify existing after-market peripherals to meet the requirements.
“A simulation can be used to determine at least one individual characteristic, such as a measurement of an individual’s physical characteristics or a measurement relating to a person’s human performance. This arrangement allows vehicle requirements to be determined using the simulation results and the information obtained by considering the measured data in relation with machine and vehicle capabilities.
An iterative approach can then be used to continue a selection process, until a stopping event is identified, e.g. when a selected target vehicle meets certain approval criteria. Vehicle data is pulled at 50, e.g. from at least one database for selected target cars. Then, 52 vehicles are narrowed to a shortlist of candidates based on the information obtained from the individual, the generated profiles, the retrieved vehicle data, and/or the preliminary vehicle acquisition budget. At 54, at least one candidate vehicle is evaluated and at 56, a decision is made about whether or not a stopping event is satisfied. Each vehicle that is evaluated may receive an acceptance rating. A vehicle acquisition recommendation can be sent to an individual if the accepted rating of one or more of the vehicles meets the established approval criteria. This may be based on a ranking of the candidate vehicles. If there is no stopping event, such as a vehicle not meeting the approved criteria, then the process can be re-run to the previous process (shown looping back for additional data).
“If the vehicle meets the approval criteria, it can be selected from the evaluated vehicle types for acquisition. The negotiation for the purchase of the vehicle is done at 58. After obtaining the vehicle, you can install a control and interconnect systems at 60. Customization may be done at 62 depending on the person’s preferences.
Referring to FIG. “Referring to FIG. The Buyer Buddy 12 can also use a performance and analysis engine 74 in order to help clients evaluate the vehicle data 70, 72 and personal data 72. These details will be explained in more detail below.
“An example approach could be used to implement the steps at 42, 44, 44, 46, 46, and 48 of generating profile(s), as well as identifying target vehicles at 48, into an iterative assessment 80. The evaluation 80 includes implementing guidance at 82, which may include information from the individual. A broad range of target vehicles can be considered at 84 based on initial information. At 86, client preferences are assessed and at 88, vehicle features are analysed. The features that are analyzed at 88 could include standard features, common features, and upgrade features. New features that aren’t currently standard on vehicles may be considered when evaluating features. You may also consider known customizations such as those that can be made by installing the control and interconnection systems 24 (and optionally the corresponding peripheral devices). Simulations, driving performance evaluations and visual aids may also be done at 90 to help the Digi-Drive representative 22, in deriving relevant information. This is e.g. to determine if a target vehicle meets the performance criteria and any other criteria.
The information collected at 90 can also be used to help with the vehicle selection process. At 94, a preliminary selection of vehicles takes place. At 96, a decision is made as to whether the target vehicle or vehicle type is within the predetermined price range. If the target vehicle price is higher than the predetermined price range, the process will return to the previous step (shown looping back at the consideration of vehicle type at 84) At 98, the client is asked to decide if additional vehicles are necessary if the vehicle(s) selected is within their financial means. If this is the case, the process loops back into the previous step (shown looping to the consideration for vehicle type at 84). Otherwise, the process is completed and the initial target vehicle group has been identified.
The iterative loopback process also allows for modifications to selection criteria, such as to reduce the cost or select different target vehicles. A compromise between the client’s desires and needs, the vehicle cost and the client’s spending limits may be necessary to achieve a particular set of conditions.
“Referring at FIGS. 2. and 3. Generally, an example approach to obtaining information at 42 or guidance at 82 is to make an initial contact with the client, explain offerings, and discuss the Digi-Drive options that are available to him. The individual may also be provided with information, including basic facts that could help in launching pre-acquisition activities. These collected information can be stored in the personal details 72.
A broad range of vehicles can be considered after initial guidance at 82. The evaluation of vehicle type at number 84 can be a broad assessment that may be of value to the client. It may not be specific enough to identify whether the vehicle is intended to be used as a personal, work, or recreational vehicle. This provides a foundation for narrowing down the selection process. It may be based on client feedback, observation, or other factors.
“Client preferences can be evaluated at 86 through an interview with the individual, either via a Digi-Drive representative 22 in your area or via an electronic, online or automated interview process. Interviews can reveal information, such as client preferences, wants or needs, restrictions and client interests. This may be useful in helping clients choose a vehicle. It is possible to gather preferences, such as personality, temperament, tastes, and any other characteristics that are associated with the client. The individual might have an open forum to share their preferences and features. A process could be used to provide the individual with a list of options that can be chosen. This information could be stored in vehicle data 70 or personal data 72.
To narrow down the vehicle selection process, “The preferences of 86 and information about features at 88 were derived. This information can be obtained from the client, or from other sources as in previous examples. Psychographic profiles, for example, can provide information about a person’s preferences. They may also help to define attractive features and potential accessory additions. Client perceptions may differ, such as psychographics. Other techniques can be used to determine the motivations of clients. As part of the vehicle selection process, appropriate services and features of control and interconnection system, including peripherals, may be recommended to them in an efficient manner.
The simulation at 90 can also be used to extract information. The simulation at 90 can be used to capture human performance factors and physical factors. This information may include the individual’s capabilities and limitations, as well as their physical measurements.
A series of performance evaluations can be done as part of the simulations at 9. A simulator with suitable visual, tactile, or mental aids can be used to educate and evaluate individuals for the purpose of identifying desired vehicle options and Digi-Drive options. The simulator and other tools may be used to derive preferences and/or a range of performance parameters that can be collected on individuals during the simulation/evaluation, and which may later be used, such as to program aspects of a control and interconnection system 24, described in greater detail herein. Simulator and other tools for evaluation do not have to be complicated. The observation of the physical capabilities and needs of clients can provide valuable information about the services and customizations that may be most appealing to them.
“Measurements taken during simulation at 90 include, for example, vision, reaction time, hearing and voice commands. Strengths, tactile, mental coordination and stamina. These measurements may also be visual, audible, or from another source. Driver data and personal data, as well as driving patterns and historical driving patterns, may also be collected.
“Several exemplary human performance traits such as arm length, torso height, and visual and vocal abilities may be considered in context of vehicle and machine capabilities and features to provide suitable vehicle selections. For example, to choose target vehicles that are physically matched with the individual and may be within the user’s performance capabilities.
“But, further objective-based criteria such as driver performance can be considered in the simulation at 90 to analyze driver interface considerations. Driver performance data could include features like whether the vehicle environment provides more or less stress for the operator, and how functional it is. Individualized, objective-based needs may also be taken into consideration.
“The obtained information, including the simulation results, may be evaluated and manipulated or other processed e.g. by the performance analysis engine 74 to generate one or more profiles and psychographic evaluations and other information in vehicle data 70 and/or individual data 72. (See also the generation of profiles at 46, in FIG. 2). These profiles allow clients to easily organize their needs, wishes, and limitations. They can also be stored in vehicle data 70 or personal data 72.
“In this example, a client profile is generated. This describes the wants, needs, and other considerations associated with a client in the process to acquire a vehicle. For example, the analysis of the client profile could be used to determine the best vehicle type for the client.
A personal classification profile can also be created, which corresponds with personal classification information. Personal classification information could include, for instance, client preferences, machine interface factors and a performance analysis. It may also include personal vehicle system requirements. Other factors will be discussed in more detail later.
The obtained data can also be used for populating one or more profiles, such as a vehicle class profile and/or vehicle selection profile. The vehicle selection profile is a collection of selection information. It may be integrated with or otherwise correspond to both the vehicle classification profile, as well as the personal classification profile. Vehicle selection profiles include information such as vehicle year, vehicle model, vehicle usage, mileage, quality and durability, as well other similar factors. Vehicle availability, vehicle suitability, feature performance, ratings, and other information may be stored in the vehicle selection profile. You may also perform data evaluations.
“The vehicle classification profile, and other data, may be derived from online and hardcopy resources. This information can be used to assess vehicle information such as quality, dependability, and other appropriate attributes. This processing can take into account not only individuals but also groups of people based on available data. Data may be obtained from Buyer Buddy clients in the past, or from data collected by users of the control-and-interconnection system 24. The obtained data may be optionally communicated back to a national data center 18, such as the data resources 20, of the central data centre 18.
“An example of this is client classifications. These classes organize clients into classes, and provide examples of the products, services, and features most likely to be associated with each class. Common features can be organized into packages that will be most appealing to a broad range of people.
“An exemplary feature array template classes may be designated as a ‘commuter class’. This is only an illustration and not a limitation. A commuter class might include music upgrades to include satellite radio and mp3, obstacle detection radar detector detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection and GPS. Comparatively, a ?young family? A feature array template class could include features such as a DVD-player, video games and redundancy/division of controls throughout the vehicle. It may also include emergency road service and remote/keyless entry. A?business? is another option. A feature array template class can include features such as 120 VAC outlets via an appropriate 12VDC to 120VAC conversion, corresponding electric system and power upgrades and a dispatch or communications system, storage, security, and storage. A?vacation’ is another example. A feature array template class could include features like trip destination, tow package and GPS. It may also include navigation controls such as compass, GPS, compass, fuel optimization, on/offroad optimization of vehicle performance, fuel optimization, etc.
The feature templates can include any number of features and classes. They may also evolve over time or be different depending on geography. The individual’s psychographic profile may also be used to determine which demographic or demographics are most suitable and the appropriate class(es). Different people may have different opinions about certain products that are part of Digi-Drive. Further customization can be done to meet the needs of the client.
Accordingly, the generated profile of an individual may be based at most in part upon the obtained information. This may include generating a psychographic profil of the individual and associating it to a predefined set of vehicle features (e.g. via one or more feature array template to evaluate in identifying targeted vehicles or classifying that individual using feature array template that defines products, services, and features that are most likely to be associated with that particular class of individuals to evaluate in identifying targets vehicles. The simulation can also be used to generate parameters that are related to the individual’s physical capabilities or measurements.
The Digi-Drive representative 22 can help clients understand their needs, wants, and limitations in order to recommend a vehicle. The simulation at 90 can evaluate driver interface considerations. This may be part of an evaluation process. Driver interface considerations can be combined with other vehicle-related knowledge and market studies. Digi-Drive representative 22 may be able to recognize that clients can fall into multiple categories and that it is important to take care to understand the preferences of these clients. To determine the appropriate driver interface considerations, objective-based vehicle measurements and categories may be evaluated. The capabilities and preferences may be linked to measurements that correspond with driver personalization or preference information. These may have been recorded during the simulation at90.
“Finances are evaluated at 44, 94, and 96, as noted above. Finances can be organized, calculated, predicted, or any other evaluation. Many people don’t know how to calculate the right financing for buying a vehicle. People may also be too busy to determine their financial needs when purchasing a vehicle. The present invention can be used to help you make informed decisions about your vehicle purchase.
The vehicle and its selection criteria might be compared against a preliminarily calculated spending range or other affordability measures. This information could include, for instance, estimates of funds needed for a possible acquisition or a limit on the maximum amount of money that can be used to acquire a vehicle. These are just a few examples of how finances can be organized and/or financial problems related to vehicle acquisitions may be explored. A Digi-Drive representative 22 can help clients arrange financing.
“The Buyer Buddy 12 can assist clients in determining and understanding their financial obligations and obligations. This includes helping them to arrange and secure financial resources and understanding what they can afford, taking into account existing financial obligations.
“Data required for the evaluation can be derived from any combination or private sources. It may also integrate with Digi-Drive to update profiles. To make it easier to purchase additional accessories and integrate them into the vehicle buying process, the arrangement of financing could be used. The arranged financing may include the Digi-Drive control system and interconnection system 24, as well as other services, upgrades, features, and costs.
One example arrangement is to consider how the vehicle payment fits into a client’s monthly budget. Once a target range is established, the system can be used to calculate and/or other determine how much the client may put down as a downpayment, how much the client will need to borrow, or how much the client has the means to spend on a car. This allows clients to avoid making last-minute decisions during negotiations. The Buyer Buddy system, in one example, facilitates the pre-approval of the client for a loan with a nationally and/or local lender.
“For example, the Buyer Buddy 12 might conduct an interview and guidance session to help the client evaluate a variety of financial considerations in order to make informed purchasing decisions. Based on the information gathered during the interview, a calculation is done that determines the amount of money required to purchase the target vehicles. Through interaction with local and national financial lending institutions, the system could also facilitate pre-approval financing. Although pre-approval is not necessary, it may prove to be beneficial when entering into negotiations.
The system can calculate a range of vehicle payments and, if the client has provided sufficient financial information, it may factor in existing client debts and financial obligations to determine a reasonable payment range. The system can factor in factors such as the vehicle’s price, insurance cost, expected cost of ownership, maintenance and fuel costs, extended warranty cost and trade-in allowance. These considerations can be realized by polling local and national data sources. Data may also be stored at the center or maintained independently by third parties.
Referring to FIG. “Referring to FIG. Additional information such as safety, reliability and value of the vehicle’s make, model, and year can also be evaluated. Target vehicles that match the person’s physical characteristics may also be chosen. The retrieval of data at 50 could also include the use of various electronic and hardcopy sources of information. The control and interconnection network 24 can be used to log and collect data about vehicles over their lifetime and during use. These data may be sent back to the data centre 18. This data can be combined with log data from multiple vehicles. The data center 18’s mined control and interconnection information can be retrieved and evaluated. Evaluation data can include both baseline and actual data, such as data collected from current users of control and interconnection systems 24.
“Another example is that, after identifying the vehicles of interest, it may be possible to determine which OEM accessory options are available for each vehicle. These data can be stored in a database 20 at the data center 18. Or the Digi-Drive representative 22 could obtain the information. Manufacturers offer vehicles in standard packages with limited accessories. As an alternative, third-party providers and after-market suppliers offer many car care products that can be added to the vehicle. These listings could be stored in an accessory database, which allows you to search/sort data by accessory/make/model. The Digi-Drive representative 22 could also obtain information about aftermarket products from other sources.
A master index can be made based on the aftermarket/third-party accessory and OEM accessory lists. This master index will identify the available accessories, e.g. for each target/candidate car. This list can also be used to identify target vehicles, for instance. Digi-Drive representative 22 might be able, for example, to determine the accessories that are available to a vehicle to allow it to be added or removed from the target/candidate vehicle list.
“The narrowing of the target vehicles at 52 could also be derived from local media sources like the newspapers, trade magazines and online or Internet-related sources, dealers and other brick-and-mortar locations, classified ads and weekly shopper papers, listings in college and business bulletin board, word-of mouth, national databases, other print media, internet sources and other media. One or more zip codes within the local area may be used to locate target vehicles within the client’s region. The target vehicles can then been evaluated and reduced to a handful of candidates.
“The target vehicle field is reduced to one or two candidate vehicles. The selection of a candidate vehicle is, for example, the selection a particular make, model, and year of vehicle. A candidate vehicle could be a particular instance of a target car that is being evaluated for potential acquisition.
“Depending on the implementation, the client may be able to choose from ‘packages? The Buyer Buddy 12 offers a variety of customer service levels. A good way to differentiate such packages is to determine the number of potential candidate vehicles you should consider. A Digi-Drive representative 22 can perform an initial confirmation of all candidate vehicles for a buyer of a platinum, gold or platinum plus program (or any other suitable designation for premium service?compared with a standard package client) and remove any candidates that do not meet the confirmation requirements.
“The 54 performance and evaluation may include assigning vehicle ratings for the initial candidate vehicles. These ratings can be based on, for instance, predetermined guidelines that establish basic vehicle ratings, and any other information that is relevant to the evaluation of candidate vehicles. A basic vehicle rating could be based on the market price of the vehicle. This may then be adjusted to account for vehicle wear and/or anticipated vehicle mileage. Modified ratings can also be considered when determining the vehicle rating. The Digi-Drive representative 22 might review and analyze external resources, such as vehicle ratings and vehicle surveys, which provide information about vehicle type, competition vehicle types and/or similar types. These resources may also be published by government-controlled vehicle related organizations. Another example is that vehicle ratings can be adjusted based on a visual inspection of the vehicle and from viewing printed descriptions or other conveyances with information about the vehicle. This includes information regarding a specific model year and/or class.
Digi-Drive data center 18 may also allow for modified ratings to be derived from or adjusted in any way. Data at the Digi-Drive data center 18 could provide useful information, such as historical vehicle data and operator data. These data can provide unique insights into vehicle selection, providing pertinent data at a local, regional and national level. The Digi-Drive data center 18 can filter the data based on the client type, which allows for the identification of outliers and other special circumstances that might not be possible with external data.
“The basic and modified ratings may be used to assign an overall rating to the candidate vehicles. The candidate vehicles could be assessed for features, functions, and configurations. The Digi-Drive representative 22 can reduce the initial list of candidate vehicles to three based on the overall ratings, features and functions. Based on the specific circumstances of each client, alternative numbers of candidate cars may be chosen. A local vehicle availability search can be done to verify that comparable vehicles are available to clients.
Referring to FIG. “Referring to FIG. An evaluation form, or another organizational tool, may be kept on paper or electronically to track the vehicles being considered. This can be used to, for example, show the client the candidate vehicles being considered so that the selections can be confirmed before moving on to detailed evaluations and on-site testing of the chosen candidate vehicles. An automobile condition report can also be produced. A condition report can be generated or derived to assess the vehicle’s cosmetic and/or mechanical health. Additional vehicle evaluations can be done by the Digi-Drive representative 22 and/or the individual. You may also confirm the vehicle by generating a condition report for each remaining candidate vehicle.
“Before the client takes a test drive of 102 selected candidate vehicle, it is possible to conduct a pre-drive briefing. To review the features of the chosen vehicle and answer any questions, the client may be briefed. The next step is to familiarize the client with the vehicle’s functions and set up. If the client is not familiar with a particular vehicle or its features or capabilities, a familiarization process can be conducted by Digi-Drive representative 22. This will allow the client to learn how to properly operate the vehicle, accessories and functions.
“In order to test drive a candidate vehicle (e.g., during an evaluation at 54), the Digi-Drive representative 22 may place a data logging unit 105 in the vehicle to collect specific data about the vehicle. This could include recording vehicle parameters during evaluation. The data recorded is saved in a database such as the personal database 70 or the database 20 of the data centre 18. In determining the acceptance rate for a candidate vehicle, at least one factor may be considered.
Any device that can read or obtain information from the vehicle may be considered a data logging device. The data logging device (105), which may include a flight recorder, chip recorder, vehicle evaluation tool, or other data recorder, is optionally mounted in the test vehicle to measure, collect, or otherwise obtain performance measurements, such as parameters related to vehicle performance. The vehicle’s ODBII socket may have the data logging apparatus 105 installed. One example of a data recording device is the CarChip from Davis Instruments Corp., Hayward, Calif., USA. Alternately, the data logging unit 105 could connect to a vehicle’s network, e.g. the vehicle’s control network (CAN).
“Another example is that the simulation results, e.g. from the simulation at 90 may be used in order to generate parameters associated at least with one of the physical abilities of the individual or the physical measurements of an individual.” The data logging device can be customized by using the simulation results and any other information, such as preferences or interests, from an individual.
“The data logger device can also be set up to collect data in other ways. GPS, radar guns and accelerometers can all be used to extract the vehicle’s performance data in the appropriate ways. The data logger device can be controlled manually or it may include automatic data logging capabilities. Other desired or necessary devices, such a Digidrive monitor, Digi-drive interface control, and display, may be temporarily installed in the test vehicle. It is necessary to perform any calibration, setup, or other steps required to prepare the data-logging device for installation and/or operation. If a simulation has been run before for an individual, and/or previous evaluations were performed, the settings from that evaluation or simulation can be entered into the data log device to personalize the types and nature of the recorded events.
“An exemplary implementation is to allow the client or Digi-Drive representative 22 to test drive the vehicle. They adjust the seat, mirrors and seatbelts for comfort and proper operation. After the client has been properly seated in the vehicle, the Digi-Drive representative 22 can ask questions to determine non-driving or non-performance-related information. The Digi-Drive representative 22 might ask the client to verify that the vehicle is safe from a driver’s perspective.
“Also, an individual may need and/or optionally have to predict whether the vehicle will be comfortable for short or long trips, and/or if there are any adjustments that cannot be made, making the vehicle unsuitable for the target requirements. You may also be able to record your first impressions while driving the vehicle. You may also be asked questions about fit, head space, legroom, aesthetics, color, interior styling, and other options. A client may also want to know the quality and layout of their gauges.
The test drive can then be initiated and the data logging device used to extract performance data. The Digi-Drive representative 22 or the individual may take the vehicle for a test drive. This includes acceleration while passing, braking, acceleration at stop lights, acceleration while driving, hill-climbing power and cornering. The data logger device can also be used to record, compute, or otherwise determine, infer etc. vehicle parameters like torque, speed and real power as well as emissions and fuel consumption. It may also record throttle data, heat, oxygen, and other vehicle-related characteristics during the test drive.
“Another example is that a temporary interface unit (106) may be calibrated (if necessary) and optionally connected to the data log device via a wired or wireless connection. The preferences and optionally any Digi-Drive features may be loaded onto the temporary interface. This includes personal settings that may have been derived from simulations or other information, as discussed more fully in FIGS. 2. This allows the user to experience at least some of the controls and interconnection system features. To get an idea of the Digi-Drive features.
“Some of these features may not be available? The vehicle may not have the correct fitment for control and interconnection system 24. This gives you the opportunity to get feedback on how individuals react to their original preferences.
“The temporary interface can optionally include a communication interface. This arrangement allows for real-time (or close to real-time) vehicle data extraction and communication 108 back to a remote storage unit. Further, communication interfaces may enable queries to be remotely generated for the vehicle using communications 108. Remote processing devices, e.g. The data center 18 can be used to query data logging device105 for specific information during evaluation.
The Digi-Drive representative 22 can also record additional information about the vehicle, such as observed visibility, seat comfort/ergonomics and interior controls. Engine noises and squeaks may also be recorded under predetermined driving conditions. To modify or compensate for pre-test drive responses, the Digi-Drive representative 22 can also record and conduct post-test drives.
According to one aspect of the invention, data collected during the evaluation process at 54 may include actual test drive data as well as information such preference and opinion data that was obtained during the evaluation. This information may then be combined with cognitive information to create biomechanically derived preferences. As an example, the vehicle’s comfort, convenience, ergonomics and legroom may all be discussed with the individual. Individual reactions to vehicle performance can also be recorded. To ensure the best test drive experience and evaluation, the observed and recorded data may be correlated with central care data resources 20, or other data resources, such as databases 70, 72.
“Human factors considerations can be included in the evaluation process. These include safety, comfort and driver performance. Capability, enjoyment, value, enjoyment, and so on. When candidate vehicles are being evaluated against individual profiles and selected vehicle types, the human factors evaluations can be used to characterize and/or consider. A?living? database, which is an adaptive, updatable/changing human/machine interaction (HMI), template database, may be created to allow vehicle operator preferences to be tracked and managed. To assign or modify an overall rating to each candidate vehicle, the performance criteria can be evaluated.
“Additionally the level of evaluation could be determined by the client’s package. A client may have a preferred arrangement with Buyer Buddy services. In this case, an evaluation may be done that is more thorough than the standard evaluation process for selecting candidate vehicles for clients who purchase a standard vehicle. arrangement for Buyer Buddy services. For clients who are more interested, vehicles may be confirmed or investigated more thoroughly, such as by conducting more thorough research on vehicle history, etc.”
The Digi-Drive representative 22 can also inspect and/or gather other forms of performance or maintenance data, such as inspection certificates, maintenance records, certifications, or service reports. The test drive data, along with any inspection, certification, and other documentation, are sent to the Digi-Drive data centre 18 for evaluation, storage, and archive.
The vehicle can be certified and/or inspected during the evaluation. The vehicle could be taken to a mechanic at 54 for an independent evaluation. The mechanic who performs the evaluation could be associated or otherwise associated to Digi-Drive enterprise 10. This may include a local, regional, or national distribution of partner services shops. A Digi-Drive representative 22 could deliver the vehicle to a certified mechanic in order to conduct an independent mechanical evaluation. This is for those who are platinum-level or have other preferred status. For a small fee, inspection services may be offered by partners. Clients may choose to arrange for or specify their own inspection services. In this regard, the inspection/certification may be provided as part of a standard package for the Buyer Buddy, or the inspection/certification may be offered, for example, as part of preferred or premium services.”
The test data may be sent to Digi-Drive’s central data center. Baseline data may be analysed to allow for data-driven decisions or objective comparisons. A physical profile, performance bands, or other metrics can be used to characterize the vehicle. This could be done in comparison with average data for a similar class (e.g. make/model/category). Vehicle. Data logging devices can provide insights into information that may not be always easily accessible. An evaluation may be used to identify potential concerns about the vehicle and compare it with other vehicles. It can also be used to assess the vehicle’s capabilities to meet client expectations.
“Based on the evaluation, an acceptance rate for each candidate vehicle can be established. A recommendation may then be made whether or not the vehicle meets the client’s requirements, e.g., based on the accepted acceptance rating. You may also store the acceptance rating in any of the databases 20, 70, 72, that are associated with at least one profile. This is to improve classification and selection mechanisms.
“Data from Digi-Drive 18 and/or the databases 70, 72 could be used to create a comprehensive client report. This may be based on a predetermined reporting framework. Client reports may contain data from the test drive and evaluation, as well as any conclusions and simulations drawn from interviews and initial evaluations. The client report can be used to determine an acceptance rating or a client rating.
To aid in vehicle evaluation, the data associated with each vehicle tested may be correlated with data kept by the data center 18. An extensive client report can be used to compare the vehicle with data from the data logging device and from other sources such as inspection certificates, client profiles, and other information gathered during the previous steps. The accepted rating and other information collected may be used by the client and Digi-Drive representative 22 to help them make an informed decision about the vehicle’s value and suitability for their intended purpose. To satisfy the client’s needs, goals, and/or desires. The data center 18 can also be used to verify and validate the accuracy and authority of information derived in non-trusted places. This may be reflected on any reports generated, etc.
“If the candidate vehicle selections are not acceptable, the candidate may select a new group, such as looping back to 48, or any other process using FIG. 2. The process can be repeated as many times as necessary until a suitable stopping event (e.g. selection criteria/criterion) has been met. If one or more candidate vehicles are deemed acceptable and likely meet the client’s needs, the process can be continued.
The vehicle test drive and evaluation may be iterative. This could include narrowing down or expanding on the target vehicles and/or candidates. Existing third-party reports can also be consulted. For example, bar graphs and other data presentations may be used to create a composite score for each vehicle’s features. These scores can be combined to create the overall acceptance score for the vehicle. Additional information about a vehicle can also be added or modified to improve its ranking. If a vehicle is overall safe and reliable but it has been in an accident or has poor maintenance records, these can be taken into account to impact the overall score. The overall score may also be affected by accessories and other options. Further, the overall score may be adjusted by after-market accessories, available for purchase or not. Objective comparisons can be made for all candidate vehicles that were tested and/or evaluated.
“As vehicles are examined in person, or via queries such as via email, phone or over the Internet (e.g. via an in-person evaluation), detailed information about each vehicle can be compiled and archived at the data center. A vehicle may not be purchased after an evaluation. The vehicle may contain information that may prove useful in evaluating another client’s request. The evaluation forms can be used to generate reports that will verify that the criteria are in line with the client’s wishes.
The individual can participate in the evaluations, which include any test drives. Alternately, the Digi-Drive representative 22 will evaluate the vehicles and present only the best selections to the individual based on the individual’s criteria. There may be additional interaction between the individual 22 and Digi-Drive representative. The Digi-Drive representative 22 might conduct initial evaluations in order to narrow down or eliminate candidate vehicles. A top tier can be assigned to an individual or the Digi-Drive representative 22 for final evaluations.
“But, furthermore, the way the selection process works can depend on the service package the individual purchased. A purchaser of a platinum, gold or platinum plus program, or any other suited designation, can choose to have the Digi-Drive representative 22 conduct vehicle evaluations, without the direct participation of the premium service person. A Digi-Drive representative 22 will present to the individual a small selection of candidates vehicles that have been prescreened by and previously evaluated.
“At 58, the candidate vehicle has been chosen, so a negotiation operation is conducted to try to make a deal to acquire the vehicle. If the deal is not reached, control can be reverted to any previous step in order to continue vehicle selection.
As noted above, a Digi-Drive representative 22 can assist an individual in the negotiation phase of the vehicle purchase. For example, a Digi-Drive representative 22 may act as a proxy for or agent to help the individual negotiate a fair transaction price. Digi-drive representative 22 can use resources including proprietary and third-party to predict and analyze dealer overhead and costs based on factors like true market value, vehicle history data such as mileage allowances, installed options, and other relevant information. The seller of the vehicle is less likely to claim exaggerated numbers that correspond to dealer costs. To validate or modify the Digi-Drive representative 22 estimates of dealer cost, you can use a CarFax Report and/or any other information obtained from third parties. You can check the market value of a vehicle by consulting Edmunds, Kelley blue book, or other relevant publications. If financing was approved or the buyer has the funds to pay the purchase price, the financing or funds can be used to buy the vehicle or to order the Digi-Drive interconnection system to personalize and customize the vehicle.
Summary for “Vehicle customization, personalization activities”
“The present invention is generalized to systems and methods for customizing and/or personalizing vehicle pre-acquisition activities.” The invention also relates to vehicle post-acquisition activities. This includes vehicle customization, personalization, and/or providing vehicle related services.
Due to the increasing number of vehicles on the used and new vehicle markets, vehicle purchasing can be confusing, time-consuming and difficult. These vehicle buying decisions can be complicated when many people have limited funds to spend on vehicle acquisitions. A vehicle buyer may not have the time or resources to make a purchase decision. Another example is that a vehicle buyer may not have sufficient vehicle knowledge or a good understanding of new and used vehicle markets and financing requirements. A vehicle buyer may not have access to the research tools necessary to make informed decisions about vehicle purchase.
It is possible for an owner or operator to settle for a vehicle that doesn’t provide the desired features, performance, or quality of service. It is possible to make compromises when choosing a vehicle. A vehicle might not have all the capabilities or features that an owner or operator wants. This could lead to sub-optimal driving experiences.
“A vehicle control and interconnection system according to certain aspects of the current disclosure is provided. The vehicle control system and interconnection system includes a vehicle interconnection element and a supervisory regulator. The vehicle interconnection element communicably couples with a portable electronic processor device (e.g., a wireless phone). The vehicle interconnection component also communicates with native electronic peripherals on the corresponding vehicle. The display is included in the native electronic peripherals. The supervisory controller gives control information to at most one native electronic peripheral in order to create a vehicle configuration that allows a corresponding peripheral, or group of peripherals to respond to vehicle interconnection components in a coordinated fashion. The software program allows the portable electronic processor to be programmed through a software download. This allows the device to interact with the display of the vehicle and provide information to its operator about the location of processing. Software modifications can be wirelessly received through a transceiver, and processed by the vehicle interconnection part.
“BRIEF DESCRIPTION ABOUT THE VIEWS FROM THE DRAWINGS”
The following description of embodiments can be understood best when read in conjunction the following drawings. In which like structures are indicated with like reference numbers, and where:
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG.
“FIG. FIG. 6. is a block diagram that illustrates an alternative implementation of the features of the control system and interconnection system. 5. According to different aspects of the invention;
“FIG. “FIG.
“FIG. 8 shows an interior view of an exemplary vehicle with a control system and interconnection system. This is according to different aspects of the invention.
“FIG. “FIG.
“FIG. “FIG.
“FIG. “FIG. 11. This is a block diagram that illustrates features of an interactive anticipation program for real-time diagnostics. It illustrates methods for diagnosing and maintaining a vehicle equipped to receive control and interconnection systems according to different aspects of the invention.
“FIG. “FIG. 12” is a block diagram that illustrates a flow to obtain diagnostics or service using a control system and interconnection system on a car.
“In the following description, the preferred embodiments are described. Reference is made to the accompanying illustrations that form part of this document. These drawings show, not as a limitation but by way illustration, certain preferred embodiments in the invention. Other embodiments can be used and modifications may be made to the scope and spirit of the invention.
“Referring to the drawings and especially to FIG. 1. Systems and methods are available to leverage vehicle knowledge and expertise as well as collect vehicle information into a client-centric business 10 that offers customized and/or personalized vehicles related products, services, and/or capabilities. An example of an enterprise 10 is a pre-acquisition part known as Buyer Buddy 12 and post-acquisition components such as On-The-Go 14 or real-time anticipation programs for interactive diagnostics (R.A.P.I.D.). 16. The specification refers to various implementations of the present invention as “Digi-Drive” and may relate to vehicle pre-acquisition and/or post-acquisition activities.
Digi-Drive Enterprise 10 can communicate with a Data Center 18, for example, by wired or wireless transmissions, such as over the Internet. To facilitate various aspects of the invention, the data center 18 can support one or more data resource 20. In the specification, a Digi-Drive representative 22 is mentioned as a technical analyst. The Digi-Drive representative 22 could be either a human or machine expert who is used to assist with various aspects of the invention. The Digi-Drive representative 22 can be used to assist or implement functions of Buyer Buddy 12, including performing technical analysis and other complementary activities. The Digi-Drive representative 22 can also provide technical assistance post-acquisition, such as helping to select and/or implement technical features or post-acquisition services. R.A.P.I.D. The Buyer Buddy 12, On the-The-Go 14. The representative 22 and 16 are discussed in more detail here.
Digi-Drive control systems and interconnection systems 24 may be used to interact with various aspects of Digi-Drive enterprises 10. The control and interconnection systems 24 could include any of the many implementations of technology as described in U.S. Pat. No. No. 7,590 7688, entitled?CONTROL and INTERCONNECTION? and/or U.S. Pat. No. No.
“The hardware and software that comprises a control and interconnection system 24 provide a vehicle interface with Digi-drive enterprise 10. This allows for integration of various Digi-Drive products and services. A control and interconnection 24 may be installed in a vehicle. It could include hardware that interacts or otherwise implements subsystems 26. One or more interfaces 28 may be implemented by the control and interconnection systems 24 and provide a system controller 30, as discussed in greater detail below.
“Moreover, one or several control and interconnection systems components can communicate with Digi-Drive enterprise components 10 via a two-way communications link 32. The data center 18 could be used as a remote computer system to service clients who have vehicles with control and interconnection systems 24. The data center 18 can also be used as a communications centre, a data warehouse, central storage, data repository, or data processing center for each Digi-Drive component. The data center 18 can be located in one physical location or distributed over multiple geographical locations. Digi-Drive representative 22 may be used to interact with vehicle operators with different aspects of the system.
“In general, post-acquisition services such as On-The Go 14 and R.A.P.I.D., are not required. 16 can be used to enhance and/or integrate the Digi-Drive control and interconnection system 24. The Buyer Buddy 14 offers vehicle pre-acquisition services and may therefore operate independently from any other Digi-Drive components. The Buyer Buddy 14 can also be used to initiate the provision of a vehicle with the corresponding control and interconnection systems 24, and may further leverage vehicle knowledge acquired and maintained through post acquisition services in order to offer its pre-acquisition services. This will be explained in more detail below. A specific Digi-Drive enterprise 10 implementation does not necessarily require all of the Buyer Buddy 12, On-The-Go 14 R.A.P.I.D. 16 and the control-and interconnection system 24. An implementation can include only certain components or aspects. Further, the Buyer Buddy 12, On The-Go 14 or R.A.P.I.D. 16 and/or control, interconnection system 24, are described with multiple functionalities as illustrations. A specific implementation might not require all the functionalities listed herein.
“The Buyer Buddy”
“The Buyer Buddy 12 communicates with the central database 18 to combine vehicle data and personal information to create a personalized and personalized vehicle experience. The Buyer Buddy 12 can be used to help individuals with vehicle education, selection, negotiation, and other activities related to vehicle acquisition, including lease, rental, purchase, and other arrangements for controlling and/or managing a vehicle. The Buyer Buddy 12 may also be used to assist clients in choosing customized options and personal features for their vehicle. This control and interconnection system 24 is described in more detail below.
Referring to FIG. “Referring to FIG. 2, a method 40 illustrates a way of providing vehicle acquisition assistance using the Buyer Buddy 12 according various aspects the present invention. An individual is required to provide initial information, such as the name of a buddy buyer client (42). The information obtained will usually include personal, financial, and vehicle preferences information. However, other/alternative information can also be obtained. The information is kept in a database, or any other suitable way. Once enough information has been obtained, a preliminary budget can be created at 44. A preliminary budget is evaluated at 44. This includes evaluating the financial information to determine whether the person has the right financing. A preliminary budget evaluation may include pre-approval of financing from an lender or the evaluation of potential spending limits based on information received from the individual.
“One or more profiles can be generated at 46, at least partially, based on the information obtained. An individual profile can be created from personal and/or preference information. An individual profile can be used to identify and characterize an individual, identify characteristics, requirements for vehicle purchase, and so forth. 48 is the number of vehicles that are suitable for target. 48 is the number of vehicles that can be chosen. This list may be based on the estimated preliminary budget, information obtained from the individual, and the profile(s). Research conducted to obtain vehicle data, including vehicle features, from one or more databases. Vehicle requirements can be determined, for example, from simulation results or other information. To identify vehicles that meet the vehicle requirements, it may be possible to use these vehicle requirements as a guide. You may identify target vehicles that meet the vehicle requirements. Or, you might be able to modify existing after-market peripherals to meet the requirements.
“A simulation can be used to determine at least one individual characteristic, such as a measurement of an individual’s physical characteristics or a measurement relating to a person’s human performance. This arrangement allows vehicle requirements to be determined using the simulation results and the information obtained by considering the measured data in relation with machine and vehicle capabilities.
An iterative approach can then be used to continue a selection process, until a stopping event is identified, e.g. when a selected target vehicle meets certain approval criteria. Vehicle data is pulled at 50, e.g. from at least one database for selected target cars. Then, 52 vehicles are narrowed to a shortlist of candidates based on the information obtained from the individual, the generated profiles, the retrieved vehicle data, and/or the preliminary vehicle acquisition budget. At 54, at least one candidate vehicle is evaluated and at 56, a decision is made about whether or not a stopping event is satisfied. Each vehicle that is evaluated may receive an acceptance rating. A vehicle acquisition recommendation can be sent to an individual if the accepted rating of one or more of the vehicles meets the established approval criteria. This may be based on a ranking of the candidate vehicles. If there is no stopping event, such as a vehicle not meeting the approved criteria, then the process can be re-run to the previous process (shown looping back for additional data).
“If the vehicle meets the approval criteria, it can be selected from the evaluated vehicle types for acquisition. The negotiation for the purchase of the vehicle is done at 58. After obtaining the vehicle, you can install a control and interconnect systems at 60. Customization may be done at 62 depending on the person’s preferences.
Referring to FIG. “Referring to FIG. The Buyer Buddy 12 can also use a performance and analysis engine 74 in order to help clients evaluate the vehicle data 70, 72 and personal data 72. These details will be explained in more detail below.
“An example approach could be used to implement the steps at 42, 44, 44, 46, 46, and 48 of generating profile(s), as well as identifying target vehicles at 48, into an iterative assessment 80. The evaluation 80 includes implementing guidance at 82, which may include information from the individual. A broad range of target vehicles can be considered at 84 based on initial information. At 86, client preferences are assessed and at 88, vehicle features are analysed. The features that are analyzed at 88 could include standard features, common features, and upgrade features. New features that aren’t currently standard on vehicles may be considered when evaluating features. You may also consider known customizations such as those that can be made by installing the control and interconnection systems 24 (and optionally the corresponding peripheral devices). Simulations, driving performance evaluations and visual aids may also be done at 90 to help the Digi-Drive representative 22, in deriving relevant information. This is e.g. to determine if a target vehicle meets the performance criteria and any other criteria.
The information collected at 90 can also be used to help with the vehicle selection process. At 94, a preliminary selection of vehicles takes place. At 96, a decision is made as to whether the target vehicle or vehicle type is within the predetermined price range. If the target vehicle price is higher than the predetermined price range, the process will return to the previous step (shown looping back at the consideration of vehicle type at 84) At 98, the client is asked to decide if additional vehicles are necessary if the vehicle(s) selected is within their financial means. If this is the case, the process loops back into the previous step (shown looping to the consideration for vehicle type at 84). Otherwise, the process is completed and the initial target vehicle group has been identified.
The iterative loopback process also allows for modifications to selection criteria, such as to reduce the cost or select different target vehicles. A compromise between the client’s desires and needs, the vehicle cost and the client’s spending limits may be necessary to achieve a particular set of conditions.
“Referring at FIGS. 2. and 3. Generally, an example approach to obtaining information at 42 or guidance at 82 is to make an initial contact with the client, explain offerings, and discuss the Digi-Drive options that are available to him. The individual may also be provided with information, including basic facts that could help in launching pre-acquisition activities. These collected information can be stored in the personal details 72.
A broad range of vehicles can be considered after initial guidance at 82. The evaluation of vehicle type at number 84 can be a broad assessment that may be of value to the client. It may not be specific enough to identify whether the vehicle is intended to be used as a personal, work, or recreational vehicle. This provides a foundation for narrowing down the selection process. It may be based on client feedback, observation, or other factors.
“Client preferences can be evaluated at 86 through an interview with the individual, either via a Digi-Drive representative 22 in your area or via an electronic, online or automated interview process. Interviews can reveal information, such as client preferences, wants or needs, restrictions and client interests. This may be useful in helping clients choose a vehicle. It is possible to gather preferences, such as personality, temperament, tastes, and any other characteristics that are associated with the client. The individual might have an open forum to share their preferences and features. A process could be used to provide the individual with a list of options that can be chosen. This information could be stored in vehicle data 70 or personal data 72.
To narrow down the vehicle selection process, “The preferences of 86 and information about features at 88 were derived. This information can be obtained from the client, or from other sources as in previous examples. Psychographic profiles, for example, can provide information about a person’s preferences. They may also help to define attractive features and potential accessory additions. Client perceptions may differ, such as psychographics. Other techniques can be used to determine the motivations of clients. As part of the vehicle selection process, appropriate services and features of control and interconnection system, including peripherals, may be recommended to them in an efficient manner.
The simulation at 90 can also be used to extract information. The simulation at 90 can be used to capture human performance factors and physical factors. This information may include the individual’s capabilities and limitations, as well as their physical measurements.
A series of performance evaluations can be done as part of the simulations at 9. A simulator with suitable visual, tactile, or mental aids can be used to educate and evaluate individuals for the purpose of identifying desired vehicle options and Digi-Drive options. The simulator and other tools may be used to derive preferences and/or a range of performance parameters that can be collected on individuals during the simulation/evaluation, and which may later be used, such as to program aspects of a control and interconnection system 24, described in greater detail herein. Simulator and other tools for evaluation do not have to be complicated. The observation of the physical capabilities and needs of clients can provide valuable information about the services and customizations that may be most appealing to them.
“Measurements taken during simulation at 90 include, for example, vision, reaction time, hearing and voice commands. Strengths, tactile, mental coordination and stamina. These measurements may also be visual, audible, or from another source. Driver data and personal data, as well as driving patterns and historical driving patterns, may also be collected.
“Several exemplary human performance traits such as arm length, torso height, and visual and vocal abilities may be considered in context of vehicle and machine capabilities and features to provide suitable vehicle selections. For example, to choose target vehicles that are physically matched with the individual and may be within the user’s performance capabilities.
“But, further objective-based criteria such as driver performance can be considered in the simulation at 90 to analyze driver interface considerations. Driver performance data could include features like whether the vehicle environment provides more or less stress for the operator, and how functional it is. Individualized, objective-based needs may also be taken into consideration.
“The obtained information, including the simulation results, may be evaluated and manipulated or other processed e.g. by the performance analysis engine 74 to generate one or more profiles and psychographic evaluations and other information in vehicle data 70 and/or individual data 72. (See also the generation of profiles at 46, in FIG. 2). These profiles allow clients to easily organize their needs, wishes, and limitations. They can also be stored in vehicle data 70 or personal data 72.
“In this example, a client profile is generated. This describes the wants, needs, and other considerations associated with a client in the process to acquire a vehicle. For example, the analysis of the client profile could be used to determine the best vehicle type for the client.
A personal classification profile can also be created, which corresponds with personal classification information. Personal classification information could include, for instance, client preferences, machine interface factors and a performance analysis. It may also include personal vehicle system requirements. Other factors will be discussed in more detail later.
The obtained data can also be used for populating one or more profiles, such as a vehicle class profile and/or vehicle selection profile. The vehicle selection profile is a collection of selection information. It may be integrated with or otherwise correspond to both the vehicle classification profile, as well as the personal classification profile. Vehicle selection profiles include information such as vehicle year, vehicle model, vehicle usage, mileage, quality and durability, as well other similar factors. Vehicle availability, vehicle suitability, feature performance, ratings, and other information may be stored in the vehicle selection profile. You may also perform data evaluations.
“The vehicle classification profile, and other data, may be derived from online and hardcopy resources. This information can be used to assess vehicle information such as quality, dependability, and other appropriate attributes. This processing can take into account not only individuals but also groups of people based on available data. Data may be obtained from Buyer Buddy clients in the past, or from data collected by users of the control-and-interconnection system 24. The obtained data may be optionally communicated back to a national data center 18, such as the data resources 20, of the central data centre 18.
“An example of this is client classifications. These classes organize clients into classes, and provide examples of the products, services, and features most likely to be associated with each class. Common features can be organized into packages that will be most appealing to a broad range of people.
“An exemplary feature array template classes may be designated as a ‘commuter class’. This is only an illustration and not a limitation. A commuter class might include music upgrades to include satellite radio and mp3, obstacle detection radar detector detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection detection and GPS. Comparatively, a ?young family? A feature array template class could include features such as a DVD-player, video games and redundancy/division of controls throughout the vehicle. It may also include emergency road service and remote/keyless entry. A?business? is another option. A feature array template class can include features such as 120 VAC outlets via an appropriate 12VDC to 120VAC conversion, corresponding electric system and power upgrades and a dispatch or communications system, storage, security, and storage. A?vacation’ is another example. A feature array template class could include features like trip destination, tow package and GPS. It may also include navigation controls such as compass, GPS, compass, fuel optimization, on/offroad optimization of vehicle performance, fuel optimization, etc.
The feature templates can include any number of features and classes. They may also evolve over time or be different depending on geography. The individual’s psychographic profile may also be used to determine which demographic or demographics are most suitable and the appropriate class(es). Different people may have different opinions about certain products that are part of Digi-Drive. Further customization can be done to meet the needs of the client.
Accordingly, the generated profile of an individual may be based at most in part upon the obtained information. This may include generating a psychographic profil of the individual and associating it to a predefined set of vehicle features (e.g. via one or more feature array template to evaluate in identifying targeted vehicles or classifying that individual using feature array template that defines products, services, and features that are most likely to be associated with that particular class of individuals to evaluate in identifying targets vehicles. The simulation can also be used to generate parameters that are related to the individual’s physical capabilities or measurements.
The Digi-Drive representative 22 can help clients understand their needs, wants, and limitations in order to recommend a vehicle. The simulation at 90 can evaluate driver interface considerations. This may be part of an evaluation process. Driver interface considerations can be combined with other vehicle-related knowledge and market studies. Digi-Drive representative 22 may be able to recognize that clients can fall into multiple categories and that it is important to take care to understand the preferences of these clients. To determine the appropriate driver interface considerations, objective-based vehicle measurements and categories may be evaluated. The capabilities and preferences may be linked to measurements that correspond with driver personalization or preference information. These may have been recorded during the simulation at90.
“Finances are evaluated at 44, 94, and 96, as noted above. Finances can be organized, calculated, predicted, or any other evaluation. Many people don’t know how to calculate the right financing for buying a vehicle. People may also be too busy to determine their financial needs when purchasing a vehicle. The present invention can be used to help you make informed decisions about your vehicle purchase.
The vehicle and its selection criteria might be compared against a preliminarily calculated spending range or other affordability measures. This information could include, for instance, estimates of funds needed for a possible acquisition or a limit on the maximum amount of money that can be used to acquire a vehicle. These are just a few examples of how finances can be organized and/or financial problems related to vehicle acquisitions may be explored. A Digi-Drive representative 22 can help clients arrange financing.
“The Buyer Buddy 12 can assist clients in determining and understanding their financial obligations and obligations. This includes helping them to arrange and secure financial resources and understanding what they can afford, taking into account existing financial obligations.
“Data required for the evaluation can be derived from any combination or private sources. It may also integrate with Digi-Drive to update profiles. To make it easier to purchase additional accessories and integrate them into the vehicle buying process, the arrangement of financing could be used. The arranged financing may include the Digi-Drive control system and interconnection system 24, as well as other services, upgrades, features, and costs.
One example arrangement is to consider how the vehicle payment fits into a client’s monthly budget. Once a target range is established, the system can be used to calculate and/or other determine how much the client may put down as a downpayment, how much the client will need to borrow, or how much the client has the means to spend on a car. This allows clients to avoid making last-minute decisions during negotiations. The Buyer Buddy system, in one example, facilitates the pre-approval of the client for a loan with a nationally and/or local lender.
“For example, the Buyer Buddy 12 might conduct an interview and guidance session to help the client evaluate a variety of financial considerations in order to make informed purchasing decisions. Based on the information gathered during the interview, a calculation is done that determines the amount of money required to purchase the target vehicles. Through interaction with local and national financial lending institutions, the system could also facilitate pre-approval financing. Although pre-approval is not necessary, it may prove to be beneficial when entering into negotiations.
The system can calculate a range of vehicle payments and, if the client has provided sufficient financial information, it may factor in existing client debts and financial obligations to determine a reasonable payment range. The system can factor in factors such as the vehicle’s price, insurance cost, expected cost of ownership, maintenance and fuel costs, extended warranty cost and trade-in allowance. These considerations can be realized by polling local and national data sources. Data may also be stored at the center or maintained independently by third parties.
Referring to FIG. “Referring to FIG. Additional information such as safety, reliability and value of the vehicle’s make, model, and year can also be evaluated. Target vehicles that match the person’s physical characteristics may also be chosen. The retrieval of data at 50 could also include the use of various electronic and hardcopy sources of information. The control and interconnection network 24 can be used to log and collect data about vehicles over their lifetime and during use. These data may be sent back to the data centre 18. This data can be combined with log data from multiple vehicles. The data center 18’s mined control and interconnection information can be retrieved and evaluated. Evaluation data can include both baseline and actual data, such as data collected from current users of control and interconnection systems 24.
“Another example is that, after identifying the vehicles of interest, it may be possible to determine which OEM accessory options are available for each vehicle. These data can be stored in a database 20 at the data center 18. Or the Digi-Drive representative 22 could obtain the information. Manufacturers offer vehicles in standard packages with limited accessories. As an alternative, third-party providers and after-market suppliers offer many car care products that can be added to the vehicle. These listings could be stored in an accessory database, which allows you to search/sort data by accessory/make/model. The Digi-Drive representative 22 could also obtain information about aftermarket products from other sources.
A master index can be made based on the aftermarket/third-party accessory and OEM accessory lists. This master index will identify the available accessories, e.g. for each target/candidate car. This list can also be used to identify target vehicles, for instance. Digi-Drive representative 22 might be able, for example, to determine the accessories that are available to a vehicle to allow it to be added or removed from the target/candidate vehicle list.
“The narrowing of the target vehicles at 52 could also be derived from local media sources like the newspapers, trade magazines and online or Internet-related sources, dealers and other brick-and-mortar locations, classified ads and weekly shopper papers, listings in college and business bulletin board, word-of mouth, national databases, other print media, internet sources and other media. One or more zip codes within the local area may be used to locate target vehicles within the client’s region. The target vehicles can then been evaluated and reduced to a handful of candidates.
“The target vehicle field is reduced to one or two candidate vehicles. The selection of a candidate vehicle is, for example, the selection a particular make, model, and year of vehicle. A candidate vehicle could be a particular instance of a target car that is being evaluated for potential acquisition.
“Depending on the implementation, the client may be able to choose from ‘packages? The Buyer Buddy 12 offers a variety of customer service levels. A good way to differentiate such packages is to determine the number of potential candidate vehicles you should consider. A Digi-Drive representative 22 can perform an initial confirmation of all candidate vehicles for a buyer of a platinum, gold or platinum plus program (or any other suitable designation for premium service?compared with a standard package client) and remove any candidates that do not meet the confirmation requirements.
“The 54 performance and evaluation may include assigning vehicle ratings for the initial candidate vehicles. These ratings can be based on, for instance, predetermined guidelines that establish basic vehicle ratings, and any other information that is relevant to the evaluation of candidate vehicles. A basic vehicle rating could be based on the market price of the vehicle. This may then be adjusted to account for vehicle wear and/or anticipated vehicle mileage. Modified ratings can also be considered when determining the vehicle rating. The Digi-Drive representative 22 might review and analyze external resources, such as vehicle ratings and vehicle surveys, which provide information about vehicle type, competition vehicle types and/or similar types. These resources may also be published by government-controlled vehicle related organizations. Another example is that vehicle ratings can be adjusted based on a visual inspection of the vehicle and from viewing printed descriptions or other conveyances with information about the vehicle. This includes information regarding a specific model year and/or class.
Digi-Drive data center 18 may also allow for modified ratings to be derived from or adjusted in any way. Data at the Digi-Drive data center 18 could provide useful information, such as historical vehicle data and operator data. These data can provide unique insights into vehicle selection, providing pertinent data at a local, regional and national level. The Digi-Drive data center 18 can filter the data based on the client type, which allows for the identification of outliers and other special circumstances that might not be possible with external data.
“The basic and modified ratings may be used to assign an overall rating to the candidate vehicles. The candidate vehicles could be assessed for features, functions, and configurations. The Digi-Drive representative 22 can reduce the initial list of candidate vehicles to three based on the overall ratings, features and functions. Based on the specific circumstances of each client, alternative numbers of candidate cars may be chosen. A local vehicle availability search can be done to verify that comparable vehicles are available to clients.
Referring to FIG. “Referring to FIG. An evaluation form, or another organizational tool, may be kept on paper or electronically to track the vehicles being considered. This can be used to, for example, show the client the candidate vehicles being considered so that the selections can be confirmed before moving on to detailed evaluations and on-site testing of the chosen candidate vehicles. An automobile condition report can also be produced. A condition report can be generated or derived to assess the vehicle’s cosmetic and/or mechanical health. Additional vehicle evaluations can be done by the Digi-Drive representative 22 and/or the individual. You may also confirm the vehicle by generating a condition report for each remaining candidate vehicle.
“Before the client takes a test drive of 102 selected candidate vehicle, it is possible to conduct a pre-drive briefing. To review the features of the chosen vehicle and answer any questions, the client may be briefed. The next step is to familiarize the client with the vehicle’s functions and set up. If the client is not familiar with a particular vehicle or its features or capabilities, a familiarization process can be conducted by Digi-Drive representative 22. This will allow the client to learn how to properly operate the vehicle, accessories and functions.
“In order to test drive a candidate vehicle (e.g., during an evaluation at 54), the Digi-Drive representative 22 may place a data logging unit 105 in the vehicle to collect specific data about the vehicle. This could include recording vehicle parameters during evaluation. The data recorded is saved in a database such as the personal database 70 or the database 20 of the data centre 18. In determining the acceptance rate for a candidate vehicle, at least one factor may be considered.
Any device that can read or obtain information from the vehicle may be considered a data logging device. The data logging device (105), which may include a flight recorder, chip recorder, vehicle evaluation tool, or other data recorder, is optionally mounted in the test vehicle to measure, collect, or otherwise obtain performance measurements, such as parameters related to vehicle performance. The vehicle’s ODBII socket may have the data logging apparatus 105 installed. One example of a data recording device is the CarChip from Davis Instruments Corp., Hayward, Calif., USA. Alternately, the data logging unit 105 could connect to a vehicle’s network, e.g. the vehicle’s control network (CAN).
“Another example is that the simulation results, e.g. from the simulation at 90 may be used in order to generate parameters associated at least with one of the physical abilities of the individual or the physical measurements of an individual.” The data logging device can be customized by using the simulation results and any other information, such as preferences or interests, from an individual.
“The data logger device can also be set up to collect data in other ways. GPS, radar guns and accelerometers can all be used to extract the vehicle’s performance data in the appropriate ways. The data logger device can be controlled manually or it may include automatic data logging capabilities. Other desired or necessary devices, such a Digidrive monitor, Digi-drive interface control, and display, may be temporarily installed in the test vehicle. It is necessary to perform any calibration, setup, or other steps required to prepare the data-logging device for installation and/or operation. If a simulation has been run before for an individual, and/or previous evaluations were performed, the settings from that evaluation or simulation can be entered into the data log device to personalize the types and nature of the recorded events.
“An exemplary implementation is to allow the client or Digi-Drive representative 22 to test drive the vehicle. They adjust the seat, mirrors and seatbelts for comfort and proper operation. After the client has been properly seated in the vehicle, the Digi-Drive representative 22 can ask questions to determine non-driving or non-performance-related information. The Digi-Drive representative 22 might ask the client to verify that the vehicle is safe from a driver’s perspective.
“Also, an individual may need and/or optionally have to predict whether the vehicle will be comfortable for short or long trips, and/or if there are any adjustments that cannot be made, making the vehicle unsuitable for the target requirements. You may also be able to record your first impressions while driving the vehicle. You may also be asked questions about fit, head space, legroom, aesthetics, color, interior styling, and other options. A client may also want to know the quality and layout of their gauges.
The test drive can then be initiated and the data logging device used to extract performance data. The Digi-Drive representative 22 or the individual may take the vehicle for a test drive. This includes acceleration while passing, braking, acceleration at stop lights, acceleration while driving, hill-climbing power and cornering. The data logger device can also be used to record, compute, or otherwise determine, infer etc. vehicle parameters like torque, speed and real power as well as emissions and fuel consumption. It may also record throttle data, heat, oxygen, and other vehicle-related characteristics during the test drive.
“Another example is that a temporary interface unit (106) may be calibrated (if necessary) and optionally connected to the data log device via a wired or wireless connection. The preferences and optionally any Digi-Drive features may be loaded onto the temporary interface. This includes personal settings that may have been derived from simulations or other information, as discussed more fully in FIGS. 2. This allows the user to experience at least some of the controls and interconnection system features. To get an idea of the Digi-Drive features.
“Some of these features may not be available? The vehicle may not have the correct fitment for control and interconnection system 24. This gives you the opportunity to get feedback on how individuals react to their original preferences.
“The temporary interface can optionally include a communication interface. This arrangement allows for real-time (or close to real-time) vehicle data extraction and communication 108 back to a remote storage unit. Further, communication interfaces may enable queries to be remotely generated for the vehicle using communications 108. Remote processing devices, e.g. The data center 18 can be used to query data logging device105 for specific information during evaluation.
The Digi-Drive representative 22 can also record additional information about the vehicle, such as observed visibility, seat comfort/ergonomics and interior controls. Engine noises and squeaks may also be recorded under predetermined driving conditions. To modify or compensate for pre-test drive responses, the Digi-Drive representative 22 can also record and conduct post-test drives.
According to one aspect of the invention, data collected during the evaluation process at 54 may include actual test drive data as well as information such preference and opinion data that was obtained during the evaluation. This information may then be combined with cognitive information to create biomechanically derived preferences. As an example, the vehicle’s comfort, convenience, ergonomics and legroom may all be discussed with the individual. Individual reactions to vehicle performance can also be recorded. To ensure the best test drive experience and evaluation, the observed and recorded data may be correlated with central care data resources 20, or other data resources, such as databases 70, 72.
“Human factors considerations can be included in the evaluation process. These include safety, comfort and driver performance. Capability, enjoyment, value, enjoyment, and so on. When candidate vehicles are being evaluated against individual profiles and selected vehicle types, the human factors evaluations can be used to characterize and/or consider. A?living? database, which is an adaptive, updatable/changing human/machine interaction (HMI), template database, may be created to allow vehicle operator preferences to be tracked and managed. To assign or modify an overall rating to each candidate vehicle, the performance criteria can be evaluated.
“Additionally the level of evaluation could be determined by the client’s package. A client may have a preferred arrangement with Buyer Buddy services. In this case, an evaluation may be done that is more thorough than the standard evaluation process for selecting candidate vehicles for clients who purchase a standard vehicle. arrangement for Buyer Buddy services. For clients who are more interested, vehicles may be confirmed or investigated more thoroughly, such as by conducting more thorough research on vehicle history, etc.”
The Digi-Drive representative 22 can also inspect and/or gather other forms of performance or maintenance data, such as inspection certificates, maintenance records, certifications, or service reports. The test drive data, along with any inspection, certification, and other documentation, are sent to the Digi-Drive data centre 18 for evaluation, storage, and archive.
The vehicle can be certified and/or inspected during the evaluation. The vehicle could be taken to a mechanic at 54 for an independent evaluation. The mechanic who performs the evaluation could be associated or otherwise associated to Digi-Drive enterprise 10. This may include a local, regional, or national distribution of partner services shops. A Digi-Drive representative 22 could deliver the vehicle to a certified mechanic in order to conduct an independent mechanical evaluation. This is for those who are platinum-level or have other preferred status. For a small fee, inspection services may be offered by partners. Clients may choose to arrange for or specify their own inspection services. In this regard, the inspection/certification may be provided as part of a standard package for the Buyer Buddy, or the inspection/certification may be offered, for example, as part of preferred or premium services.”
The test data may be sent to Digi-Drive’s central data center. Baseline data may be analysed to allow for data-driven decisions or objective comparisons. A physical profile, performance bands, or other metrics can be used to characterize the vehicle. This could be done in comparison with average data for a similar class (e.g. make/model/category). Vehicle. Data logging devices can provide insights into information that may not be always easily accessible. An evaluation may be used to identify potential concerns about the vehicle and compare it with other vehicles. It can also be used to assess the vehicle’s capabilities to meet client expectations.
“Based on the evaluation, an acceptance rate for each candidate vehicle can be established. A recommendation may then be made whether or not the vehicle meets the client’s requirements, e.g., based on the accepted acceptance rating. You may also store the acceptance rating in any of the databases 20, 70, 72, that are associated with at least one profile. This is to improve classification and selection mechanisms.
“Data from Digi-Drive 18 and/or the databases 70, 72 could be used to create a comprehensive client report. This may be based on a predetermined reporting framework. Client reports may contain data from the test drive and evaluation, as well as any conclusions and simulations drawn from interviews and initial evaluations. The client report can be used to determine an acceptance rating or a client rating.
To aid in vehicle evaluation, the data associated with each vehicle tested may be correlated with data kept by the data center 18. An extensive client report can be used to compare the vehicle with data from the data logging device and from other sources such as inspection certificates, client profiles, and other information gathered during the previous steps. The accepted rating and other information collected may be used by the client and Digi-Drive representative 22 to help them make an informed decision about the vehicle’s value and suitability for their intended purpose. To satisfy the client’s needs, goals, and/or desires. The data center 18 can also be used to verify and validate the accuracy and authority of information derived in non-trusted places. This may be reflected on any reports generated, etc.
“If the candidate vehicle selections are not acceptable, the candidate may select a new group, such as looping back to 48, or any other process using FIG. 2. The process can be repeated as many times as necessary until a suitable stopping event (e.g. selection criteria/criterion) has been met. If one or more candidate vehicles are deemed acceptable and likely meet the client’s needs, the process can be continued.
The vehicle test drive and evaluation may be iterative. This could include narrowing down or expanding on the target vehicles and/or candidates. Existing third-party reports can also be consulted. For example, bar graphs and other data presentations may be used to create a composite score for each vehicle’s features. These scores can be combined to create the overall acceptance score for the vehicle. Additional information about a vehicle can also be added or modified to improve its ranking. If a vehicle is overall safe and reliable but it has been in an accident or has poor maintenance records, these can be taken into account to impact the overall score. The overall score may also be affected by accessories and other options. Further, the overall score may be adjusted by after-market accessories, available for purchase or not. Objective comparisons can be made for all candidate vehicles that were tested and/or evaluated.
“As vehicles are examined in person, or via queries such as via email, phone or over the Internet (e.g. via an in-person evaluation), detailed information about each vehicle can be compiled and archived at the data center. A vehicle may not be purchased after an evaluation. The vehicle may contain information that may prove useful in evaluating another client’s request. The evaluation forms can be used to generate reports that will verify that the criteria are in line with the client’s wishes.
The individual can participate in the evaluations, which include any test drives. Alternately, the Digi-Drive representative 22 will evaluate the vehicles and present only the best selections to the individual based on the individual’s criteria. There may be additional interaction between the individual 22 and Digi-Drive representative. The Digi-Drive representative 22 might conduct initial evaluations in order to narrow down or eliminate candidate vehicles. A top tier can be assigned to an individual or the Digi-Drive representative 22 for final evaluations.
“But, furthermore, the way the selection process works can depend on the service package the individual purchased. A purchaser of a platinum, gold or platinum plus program, or any other suited designation, can choose to have the Digi-Drive representative 22 conduct vehicle evaluations, without the direct participation of the premium service person. A Digi-Drive representative 22 will present to the individual a small selection of candidates vehicles that have been prescreened by and previously evaluated.
“At 58, the candidate vehicle has been chosen, so a negotiation operation is conducted to try to make a deal to acquire the vehicle. If the deal is not reached, control can be reverted to any previous step in order to continue vehicle selection.
As noted above, a Digi-Drive representative 22 can assist an individual in the negotiation phase of the vehicle purchase. For example, a Digi-Drive representative 22 may act as a proxy for or agent to help the individual negotiate a fair transaction price. Digi-drive representative 22 can use resources including proprietary and third-party to predict and analyze dealer overhead and costs based on factors like true market value, vehicle history data such as mileage allowances, installed options, and other relevant information. The seller of the vehicle is less likely to claim exaggerated numbers that correspond to dealer costs. To validate or modify the Digi-Drive representative 22 estimates of dealer cost, you can use a CarFax Report and/or any other information obtained from third parties. You can check the market value of a vehicle by consulting Edmunds, Kelley blue book, or other relevant publications. If financing was approved or the buyer has the funds to pay the purchase price, the financing or funds can be used to buy the vehicle or to order the Digi-Drive interconnection system to personalize and customize the vehicle.
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